Privacy policy

We take your privacy seriously and this privacy statementexplain how  collect,use, share and process your information.

Collection and Use of Personal Data

Personal data is information that can be used to directly orindirectly identify you. Personal data also includes anonymous data that islinked to information that can be used to directly or indirectly identify you.Personal data does not include data that has been irreversibly anonymized oraggregated so that it can no longer enable us, whether in combination withother information or otherwise, to identify you.

Promoting safety and security

We abide by the principles of legality, legitimacy, andtransparency, use, and process the least data within a limited scope ofpurpose, and take technical and administrative measures to protect the securityof the data. We use personal data to help verify accounts and user activity, aswell as to promote safety and security, such as by monitoring fraud andinvestigating suspicious or potentially illegal activity or violations of ourterms or policies. Such processing is based on our legitimate interest inhelping ensure the safety of our products and services.

Here is a description of the types of personal data we maycollect and how we may use it:

What Personal Data We Collect

ⅰ. Data you provide: 

We collect the personal data you provide when you use ourproducts and services or otherwise interact with us, such as when you create anaccount, contact us, participate in an online survey, use our online helpor online chat tool. If you make a purchase, we collect personal data inconnection with the purchase. This data includes your payment data, such asyour credit or debit card number and other card information, and other accountand authentication information, as well as billing, shipping, and contactdetails.

ⅱ. Data about use of our services and products:

When you visit our websites, we may collect data about the typeof device you use, your device’s unique identifier, the IP address of yourdevice, your operating system, the type of Internet browser that you use, usageinformation, diagnostic information, and location information from or about thecomputers, phones, or other devices on which you install or access our productsor services. Where available, our services may use GPS, your IP address, andother technologies to determine a device’s approximate location to allow us toimprove our products and services.

How We Use Your Personal Data

Generally speaking, we use personal data to provide, improve,and develop our products and services, to communicate with you, to offer youtargeted advertisements and services, and to protect us and our customers.

ⅰ. Providing, improving, and developing ourproducts and services:

We use personal data to help us provide, improve, and developour products, services, and advertising. This includes using personal data forpurposes such as data analysis, research, and audits. Such processing is basedon our legitimate interest in offering you products and services and forbusiness continuity. If you enter a contest, or other promotion, we may use thepersonal data you provide to administer those programs. Some of theseactivities have additional rules, which may contain further data about how weuse personal data, so we encourage you to read those rules carefully beforeparticipating.

ⅱ. Communicating with you:

Subject to your prior express consent, we may use personal datato send you marketing communications in relation to our own products andservices, communicate with you about your account or transactions, and informyou about our policies and terms. If you no longer wish to receive emailcommunications for marketing purposes, please Contact Us  to opt-out.We also may use your data to process and respond to your requests whenyou Contact Us . Subject to your prior express consent, we may shareyour personal data with third party partners who may send you marketingcommunications in relation to their products and services. Subject to yourprior express consent, we may use personal data to personalize your experiencewith our products and services and on third-party websites and applications andto determine the effectiveness of our promotional campaigns.

NOTE: For any of the uses of your data described above thatrequire your prior express consent, note that you may withdraw your consentby contacting us.

Definition of “Cookies”

Cookies are small pieces of text used to store information onweb browsers. Cookies are widely used to store and receive identifiers andother information on computers, phones, and other devices. We also use othertechnologies, including data we store on your web browser or device,identifiers associated with your device, and other software, for similarpurposes. In this Cookie Statement, we refer to all of these technologies as“cookies.”

Use of Cookies

We use cookies to provide, protect, and improve our products andservices, such as by personalizing content, offering and measuringadvertisements, understanding user behavior, and providing a safer experience.Please note that the specific cookies we may use vary depending on the specificwebsites and services you use.

Disclosure of Personal Data

We make certain personal data available to strategic partnersthat work with us to provide our products and services or help us market tocustomers. Personal data will only be shared by us with these companies inorder to provide or improve our products, services, and advertising; it willnot be shared with third parties for their own marketing purposes without yourprior express consent.

Data Disclosure or Storage, Transfer, and Processing

ⅰ. Fulfillment of legal obligations:

We promise to follow the laws of the country/region where theuser is located, and legally collect, store, use, transmit and disclose theuser’s personal information.
For users in the United States, we will comply with The ElectronicCommunication Privacy Act, Elements of Effective Self Regulation for Protectionof Privacy and The Children’s Online Privacy Protection Act for the protectionof users’ personal information. If users are located in EU member states, we will collect and use theirpersonal information in accordance with Directive 2002/58 on Privacy andElectronic Communications.

Users who live in Canada can legally collect and use personal information inaccordance with the Personal Information Protection and Electronic DocumentsAct.

For other users who are not in the above-mentioned organizations or countries,we will protect their personal information in accordance with the laws of theuser’s country. If there is no corresponding privacy protection law in theircountry, we will refer to APEC Privacy Framework and Safe Harbor to provide themost possible protection for users’ information.

ⅱ. For the purpose of reasonable implementationor application of this article:

We may share personal data with all our-affiliated companies. Inthe event of a merger, reorganization, acquisition, joint venture, assignment,spin-off, transfer, or sale or disposition of all or any portion of ourbusiness, including in connection with any bankruptcy or similar proceedings,we may transfer any and all personal data to the relevant third party.  Wemay also disclose personal data if we determine in good faith that disclosureis reasonably necessary to protect our rights and pursue available remedies,enforce our terms and conditions, investigate fraud, or protect our operationsor users.

ⅲ. Legal Compliance and Security or ProtectOther Rights

It may be necessary—by law, legal process, litigation, and/orrequests from public and governmental authorities within or outside yourcountry of residence—for us to disclose personal data. We may also disclosepersonal data if we determine that for purposes of national security, lawenforcement, or other issues of public importance, disclosure is necessary orappropriate.


Our products and services are intended for adults. Accordingly,we do not knowingly collect, use, or disclose data from children under 16. Ifwe learn that we have collected the personal data of a child under 16, or theequivalent minimum age depending on the jurisdiction, we will take steps todelete the data as soon as possible. Please immediately ContactUs  if you become aware that a child under 16 has provided us withpersonal data.

Your Rights

We take reasonable steps to ensure that your personal data isaccurate, complete, and up to date. You have the right to access, correct, ordelete the personal data that we collect. You are also entitled to restrict orobject, at any time, to the further processing of your personal data. You havethe right to receive your personal data in a structured and standard format.You may lodge a complaint with the competent data protection authorityregarding the processing of your personal data.  To protect the privacyand the security of your personal data, we may request data from you to enableus to confirm your identity and right to access such data, as well as to searchfor and provide you with the personal data we maintain. There are instanceswhere applicable laws or regulatory requirements allow or require us to refuseto provide or delete some or all of the personal data that we maintain. You mayContact Us to exercise your rights. We will respond to your request in areasonable timeframe, and in any event in less than 30 days.

Third-Party Websites and Services

When a customer operates a link to a third-party website thathas a relationship with us, we do not assume any obligation or responsibilityfor such policy because of the third party’s privacy policy. Our websites,products, and services may contain links to or the ability for you to accessthird-party websites, products, and services. We are not responsible for theprivacy practices employed by those third parties, nor are we responsible forthe information or content their products and services contain. This PrivacyStatement applies solely to data collected by us through our products andservices. We encourage you to read the privacy policies of any third partybefore proceeding to use their websites, products, or services.

Data Security, Integrity, and Retention

We use reasonable technical, administrative, and physicalsecurity measures designed to safeguard and help prevent unauthorized access toyour data, and to correctly use the data we collect. We will retain yourpersonal data for as long as it is necessary to fulfill the purposes outlinedin this Privacy Statement, unless a longer retention period is required orpermitted by law.

Changes to this Privacy Statement

We may periodically change this Privacy Statement to keep pacewith new technologies, industry practices, and regulatory requirements, amongother reasons.  Your continued use of our products and services after theeffective date of the Privacy Statement means that you accept the revised PrivacyStatement. If you do not agree to the revised Privacy Statement, please refrainfrom using our products or services and Contact Us to close any account you may have created.

Contact Us

If you have any questions regarding this Privacy Statement orits implementation, here is how you can reach us: